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Do you ship worldwide?

 

Yes.

 

 

Does Dogform offer free worldwide shipping?

 

Yes, on orders of $100 or more via Canada Post airmail.

 

 

How do I know Dogform has received my order?

 

You will receive an email confirmation from Dogform of receipt of your Paypal payment for your order.

 

 

When will my order be ready for shipment?

 

Orders take 5 to 7 business days to be completed and ready for shipment.
All lycra and satin wrapping jackets are "in stock" and ship within 1-2 business days.
Dog bows with a "1 AVAILABLE" banner ship within 1-2 business days.

 

 

Once my order is ready for shipment how long will delivery take?

 

Dogform is located in Vancouver, BC Canada. For shipments within Canada or to the USA delivery takes 3 to 14 days via Air Mail. International shipments via Air Mail take 7 to 14 days. Delivery times vary depending on destination and your country's custom clearance. Optional delivery via Xpresspost within North America takes 3 to 5 days. International Xpresspost takes 4 to 7 days and is available to most destinations with a few exceptions.

 

 

What do you ship my dog bows in?

 

Bows are shipped in a complimentary dog bow storage box for protection.

 

 

How much does shipping cost? Do you offer insurance and tracking?

 

WORLDWIDE AIR MAIL SHIPPING RATES* - FREE SHIPPING via Canada Post Airmail on orders of $100 or more

 

$0.01 - $99.99 $10
$100.00 - $199.99 $15
$200.00 - $299.99 $20
$300.00 - $399.99 $25
$400.00 and up $30

 

* NOTE: Additional shipping charge may apply on orders that have multiple items other than just bows due to weight including jackets and topknot pillows. You will receive a separate Paypal invoice from Dogform for the additional actual shipping cost.

 

AIR MAIL ~ Airmail is the most cost effective method of shipping used by the majority of customers. Airmail does NOT have insurance or tracking and Dogform will not be held responsible for any shipments that are lost or stolen in the mail. If you want insurance and tracking you must get Tracket Packet, Xpresspost or FedEx courier for an additional upgraded shipping charge. Please read details below on these three other optional shipping methods and contact Dogform with your shipping address for rates. ***NOTE: Get FREE airmail shipping via Canada Post on orders of $100 or more.

 

TRACKED PACKET ~ Tracked Packet service thru Canada Post provides insurance up to CAD$100 worth of value and includes online tracking of your shipment and faster delivery than Airmail. For rates contact Dogform and a separate PayPal invoice will be sent to you for the additional cost. Please note that Tracket Packet service is available to most worldwide destinations with exception to some destinations.

 

XPRESSPOST ~ Xpresspost service thru Canada Post provides insurance up to CAD$1,000 worth of value and includes online tracking of your shipment and faster guaranteed delivery than Tracked Packet. For rates contact Dogform and a separate PayPal invoice will be sent to you for the additional cost. Please note that Xpresspost service is available to most worldwide destinations with exception to some destinations.

 

FEDEX COURIER DELIVERY ~ If you would like your shipment sent via FedEx courier please contact Dogform for rates with your shipping address. Courier delivery is available to most major cities worldwide.

 

 

What payment methods do you accept?

 

* Paypal
* Visa
* MasterCard
* American Express

 

 

What is your return policy?

 

Due to the custom handmade nature of these products with customers choosing specific colors, trims, centerpieces and/or embellishments as well as all items made with fabrics and/or embellishments not shown on this website, all sales are final.